Thayer-Bray optimized their ERP software use
Ascent audited TBC's operational structure and processes, provided in-depth training on their new ERP, and built a system that enabled them to operate at full capacity and grow in ways they previously couldn't.
Location: Columbus, GA
Thayer-Bray Construction (TBC), a General Contracting and Development company, has been serving the greater Columbus, GA area since 1968. In addition to specializing in residential and commercial construction and renovation, they also manage multiple residential apartment buildings in five different cities.
Annual Revenue: $15M+
"Ascent’s ability to synthesize our processes with our new software enabled us to walk through the transition with relative ease."
— Katie White, Controller
Software Implementation & Operational Design
In our re-design of Thayer Bray's operations, Ascent performed a thorough investigation of the business, operational structure, and finances. We then developed and implemented standardized processes, procedures, workflows, and protocols.
Reviewing and updating Thayer-Bray
Through a series of on-site and virtual workshops, Ascent walked TBC through multiple departments in the business (Accounting, Company Operations, Project Management, and Field Operations) to integrate the new ERP software features and increase efficiency and profitability.
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Designing tailored solutions
Thayer-Bray now has optimized workflows that improved operational and project efficiency, eliminated redundant processes and reduced manual data entry, and clearly defined the roles and responsibilities for each key staff member, providing clarity, alignment and performance expectations
“The team from Ascent took the time to learn our business model and optimize our processes and roles to best align with the new software. The Company Operations and Training Manual that Ascent built has helped us maximize our effectiveness in using the software during the transition and continues to help us in our day-to-day operations and training.”
Katie White
Controller
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Partnering with Ascent, investing in the future
By the end of the project, Ascent had provided Thayer-Bray with:
- Optimized workflows that improve operational and project efficiency
- Eliminated redundant processes and reduced manual data entry
- Clearly defined the roles and responsibilities for each key staff member, providing clarity, alignment and performance expectations
- Enhanced unity, collaboration and ‘ownership’ among TBC staff
- Increased profitability by reducing operational costs, enabling accurate project cost forecasting, and providing real-time reporting on projects
- Improved data integrity, security and financial controls
- An Operations Manual that streamlines the on-boarding and training of new and future staff
Meet the team on this project:
Adam Cooper
President
Carolyn Bahr
Senior Project Coordinator
Transform your business with Ascent Consulting:
Ascent's Operational Design
Profitability is directly related to repeatability: getting everyone in the organization to operate the same way.
When everyone is aligned and operating in unison, then it becomes easier to add people (superintendents, project managers, estimators, accountants, administrators) and achieve consistent and repeatable results.
By getting everyone aligned and operating from the same model of processes and systems, the business becomes more efficient and easier for owners to manage.
Operational Assessments
Our expert construction business consultants have helped over a hundred construction companies to improve performance and profits.
We’ve developed a proprietary Comprehensive Operational Assessment process based on our first-hand experience working with growing Construction Companies.
Learn more about our Operational Assessments and more operational services >