Ascent's operational guidance helps Ryan Construction grow in new ways

Following a needs assessment and objective evaluation, Ascent ensured Procore was properly configured for Sincere’s operating model and their internal users were fully trained.

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Location: Truckee, CA

Since 1979, the Ryan team has been dedicated to superior craftsmanship & performing residential and commercial projects of varying sizes and scopes. They are committed to serving residents and businesses across California and Nevada.

Annual Revenue: $5M+

"We recognized we were on a plateau and could not scale the business using the current systems we had in place"

— Ed Ryan, Owner

Operational Assessment

Our expert construction business consultants have helped dozens of construction companies to improve performance and profits. We’ve developed a proprietary Comprehensive Operational Assessment based on our first-hand experience working with growing Construction Companies.

A new & unique system, built 'The Ryan Way'

The Ryan Construction team recognized a plateau—they could not scale the business using the current systems they had in place. They knew they needed a new system to equip their team to do things ‘The Ryan Way’ and that this system needed to be uniquely designed for them.

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Increase efficiency in project scheduling, organization, and performance
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Create new recruiting and onboarding frameworks employee retention
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Create a platform that encouraged growth and profitability
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Identify, define, and document the specific responsibilities for each role
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Provide industry best practice knowledge tailored specifically for the client
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Create a bonus incentive program that properly rewarded employees
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Ensure that a roles responsibility can grow with the company and future employees
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Provide insight into profit drivers and areas of opportunity for improvement
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Create a comprehensive Operations and Training Manual that would set operational norms

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Accountability and sustained scalability

As Ascent had performed a complete Operational Assessment on the business prior to this engagement, the Ryan and Ascent team were able to jump right in and tackle the company’s most immediate challenges; developing a strategic growth model, as well as designing and adapting processes, procedures and protocols.

While the strategic plan and newly designed processes were adopted and implemented, workshops to develop an organizational structure and detailed roles and responsibilities were held. Ascent coached Ryan through the change management process, the team fully adopted and implemented the newly created plan for strategic growth and processes, procedures, and protocols. The fruit of Ryan’s perseverance throughout their engagement with Ascent has been demonstrated by the significant return on investment they have experienced in the following areas:

  • The new model and structure for strategic growth allows Ryan to objectively assess opportunities for job and company profitability
  • Documented processes, procedures, and protocols that were collaboratively developed by Ascent and the Ryan team provide a structure for company scalability and accountability
  • Comprehensive roles and responsibilities were clarified for all positions
  • The new recruiting and onboarding frameworks invite and ensure employee retention
  • The career pathway provides motivation and goals for employee growth and development
  • An Operations and Training Manual ensures each Ryan employee is onboarded properly and knows how to do their job ‘The Ryan Way’
  • As each Ryan team member was trained on how to best utilize Procore for their position, they are now more efficient and effective in their assigned roles

Meet the team on this project:

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Adam Cooper
President

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Greg Gorman
Senior Consultant

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Carolyn Bahr
Project Coordinator

Ready to transform your business with Ascent Consulting?

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Operational Assessment

Our expert construction consultants and construction business consultants have helped dozens of construction companies to improve performance and profits.

We’ve developed a proprietary Comprehensive Operational Assessment based on our first-hand experience working with growing Construction Companies.

Learn more about Ascent's comprehensive Operational Assessment and more operational services >

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Ascent's Operational Design

Profitability is directly related to repeatability: getting everyone in the organization to operate the same way.

When everyone is aligned and operating in unison, then it becomes easier to add people (superintendents, project managers, estimators, accountants, administrators) and achieve consistent and repeatable results.

By getting everyone aligned and operating from the same model of processes and systems, the business becomes more efficient and easier for owners to manage.

Check out all of Ascent’s Operational Design resources >