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CLIENT:  M.O. INC. COMMERCIAL CONSTRUCTION
OWNER/PRESIDENT: FRANKLIN ANDERSON JR.
ANNUAL REVENUE: $9 MILLION
LOCATION: JONESBORO, GEORGIA


SITUATION-AT-A-GLANCE
Based in Metro Atlanta and servicing the entire Southeast, M.O. Inc. (MO) is a leader in Class A & B office renovations, retail renovations and ground-up construction. The firm was founded in 1978 by Franklin Anderson Sr. and is now led by his son, Franklin Anderson Jr.
When MO first met with Ascent Consulting in 2017, the company was experiencing unpredictable project performance; they were unable to accurately predict the financial outcome of projects; and their technology systems were not being used effectively by the Operations team.
THE CHALLENGES
Given the growth of MO’s operations in recent years, Ascent Consulting determined that:
  • The company had outgrown their original processes and framework
  • They needed to redesign Project Management & Operations to perform at an elevated level of functionality and efficiency
  • A major factor impacting all of MO’s operations was a technology bottleneck that was undermining efficiency, preventing visibility across the organization
  • The MO staff needed to be thoroughly trained on new company software solutions and fully understand their technology’s ability to enhance staff performance at all levels

Technology Challenge

Before Ascent’s arrival, MO had put several technology tools in place, but they were not being used effectively by the Operations team and were not contributing to the company’s success. Ascent worked with MO to develop and introduce solutions in the technology arena:

  • Upgraded the functionality of MO’s estimating software • Developed a method to convert bid information to construction budgets
  • Trained the staff on proper use of their Construction Management software
  • Developed step-by-step training and operations manuals to help ensure consistent processes, performance and results
  • Added a new timekeeping software solution that allowed employees and contractors to assign their time to different jobs and activities